We require 24 hours notice before cancelling any appointment. Cancellations fewer than 24 hours in advance and no-shows may be required to pay a $20 cancellation fee before being allowed to schedule another appointment.
We maintain this policy because it is of the utmost important to us that each and every client is able to schedule an appointment when they need to. Receiving 24 or more hours notice in advance for cancellations allows us enough time to give your appointment away to another client and make sure our stylist's scheduled time isn't wasted.
We take great measures to ensure that you are properly notified of your appointment date and time, including confirmation and reminder calls, emails, and text messages. If for whatever reason we are unable to reach you, however, please understand that it is your responsibility to keep track of your appointments and notify us well in advance if you must reschedule.